The Rise of the E-Citizen: How People Use Government Agencies' Web Sites
4/3/2002 | 
Report | Elena Larsen Lee Rainie
There has been substantial growth in the number using government Web sites. Overall, 60% of government Web site users say such sites had improved their interactions with at least one level of government. While many government site users focus on their personal needs in dealing online with government agencies, there is abundant evidence that a new “e-citizenship” is taking hold as tens of millions use government Web sites to research public policy issues, send comments to public officials about policy choices, gather information to help them decide how to cast their votes, and participate in online lobbying campaigns. The environment, education, and health care top the list of issues for these cyber-activists.
Other E-Gov & E-Policy Resources
Memo | Whither the internet?
Report | Most Chinese Say They Approve of Government Internet Control
Memo | Election Newshounds Speak Up
Report | Election 2006 Online
Memo | Robo-calls in the 2006 campaign
Report Press Release
Presentation:
The Internet and Politics 2007
Older Americans and the Internet
Report Coverage:
Data Set:
September 2001 (E-government recontact)
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