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For years, I have been deeply skeptical of universal, numerical ratings of nonprofit organizations. Then, when money started pouring into such metrics, I started to grow increasingly alarmed, since we tend to pay attention to the things we measure, even if the measurements are bad. That's one level of problem when we pay too much attention to web site hits, but when we start making nonprofit ratings systems too important, then the whole sector is in trouble. Back in December, at the Stanford Social Innovation Review Forums, in a post titled The Ratings Game, Bruce Sievers said as much. The conversation that followed has been great.
Posted: 7/23/05; 7:16:52 PM # |