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Trust in Knowledge Management and Systems in Organizations

I find that the organizations I work with rarely talk candidly about the question of trust. Of course, by its very nature, it's a challenging concept to be open about. Maija-Leena Huotari and Mirja Iivonen, two Finnish academics, have edited a book on the subject, entitled Trust in Knowledge Management and Systems in Organizations. I highly recommend this book for anyone working on knowledge sharing or collaboration. The chapters on trust building as a management strategy, trust in technology partnerships, and the self-organizing emergence of trust in complex networks are of particular importance. Posted: 7/7/05; 5:51:25 PM #

Knowledge Mapping and Management

Don White's Knowledge Mapping and Management is a collection of articles that take a largely social approach to the challenge of knowledge management. There are a few gems in here, particularly for knowledge intensive organizations such as foundations, who might be interested in exploring the barriers to knowledge sharing and creation that exist within and around them. I liked the pieces on collaborative information seeking, the role of argumentation, and the laws of information. Posted: 7/7/05; 5:45:41 PM #