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Neilsen on the Ten Best Government Intranets
	Jakob Nielsen tells us what he thinks the Ten Best Government Intranets are. I was not surprised to learn that two communication centered themes emerged as key practices for the best sites: support of content producers and support for user's workflow. Posted: 7/8/04; 12:41:26 PM #

Making Knowledge Management Work on Your Intranet
	An intranet and "knowledge management" are not the same thing. In Making Knowledge Management Work on your Intranet, Shiv Singh takes a stab at seeing how they connect. He makes a strong case for focusing our communities of practice on key priorities in these sorts of initiatives. Posted: 7/8/04; 12:41:10 PM #

Introduction to Information Architecture
	Subha Subramanian has written a decent little Introduction to Information Architecture. She focuses too much on content and not enough on communication, but she does hint at some ways to pay attention to users. It's a good overview of some of the actual best web site practices out there. Posted: 7/8/04; 12:40:51 PM #