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Current News

Break the Silence

I've spent a good chunk of the last few days on the phone because of things people don't want to put in writing. I'm pleased that discretion opens up channels, but I'm sad at how cautious people are. It's with some immediate interest that I read Jevon MacDonald's Break the Silence, in which he argues that many organization's cultures of silence are strangling their abilities to succeed. Posted: 2/11/04; 3:42:41 PM #

Managing the Complexity of Content Management

Pay attention to Victor Lombardi's Managing the Complexity of Content Management, in which he describes the misgivings people have with various content management solutions and offers ten pieces of advice: 1. Keep the team small. 2. Don't try to fix everything at once. 3. Only build what you need. 4. Create an efficient information architecture. 5. Show your content some love. 6. Hire bouncers as project managers. 7. Tightly integrate design and technology. 8. Buy the right size. 9. Design faster than business can change. 10. Get a second opinion. Posted: 2/11/04; 3:42:27 PM #

A Visual Vocabulary
	For those of you who have enjoyed my resources and presentations on mapping, I want to recommend Jesse James Garrett's visual vocabulary for describing information architecture and interaction design. It has become something of a standard in the field. Posted: 2/11/04; 3:42:10 PM #

Value-Driven Intranet Design
	I've worked on a lot of intranets over the years and I have studied even more. There was a time when I would have described almost all of them as failures, but that's slowly changing. People like Shiv Singh , who wrote Value-Driven Intranet Design are helping us do it right, with an emphasis on the entire system and intelligent project management. Posted: 2/11/04; 3:41:32 PM #