|
In Crafting Messages That Stick (10 page PDF), Chip Heath looks at what nonprofits can learn from urban legends in their message development. Urban legends are among the most viral of all messages. They tend to be: (1) Simple, making use of analogies. (2) Unexpected, producing a short-circuit between two mental frames. (3) Concrete, using specific language and details. (4) Credentialed, relying on authorities or testable ideas. (5) Emotional, tapping negative or positive feelings. (6) Stories, with real people.
Posted: 1/29/04; 1:24:32 PM # |