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Technology and Nonprofit Management
	Marc Osten graciously agreed to ask leaders attending the recent Alliance for Nonprofit Management conference in Cleveland about the connection between new information technologies and their work. In Technology and Nonprofit Management, he captures those themes. Posted: 5/6/01; 1:58:06 PM #

Learning from our Failures
	I recently attended the annual conference of the (U.S.) Council on Foundations in Philadelphia. In Learning from our Failures, I explore one of the core issues that echoed through the event. Posted: 5/6/01; 1:57:53 PM #

A Survey of High End Automatic Email Answering Systems
	Jupiter Research has done a survey of high end automatic email answering systems and found out that they mostly don't work. Posted: 5/6/01; 1:57:40 PM #